Terms of service

 

1. Application

These proposed terms govern purchases of physical goods through alloyapparela.shop. “We”, “us”, and “our” refer to the actual seller, whose verified legal identity must appear in the completed Legal Notice. “You” refers to the customer. Mandatory consumer protections prevail over any inconsistent wording.

Specific information agreed for an order, including its product description, price, and delivery arrangements, forms part of the purchase terms. A later website change does not retrospectively change an existing order.

2. Order Information

Supply accurate contact and delivery information and review your selections before submitting an order. Use the checkout controls to correct mistakes where available. Contact info@alloyapparela.shop promptly if you discover an error after submission; an address change may no longer be possible after dispatch.

If accounts are offered, keep login credentials confidential and tell us about suspected unauthorised use. Do not use another person's payment method without authority or provide information you are not entitled to use.

3. Proposed Contract Formation

Product listings invite you to submit an order. By using the final payment-obligation button, you make an offer to buy the selected goods. An automated receipt acknowledgement confirms that the order reached us; under this proposed workflow, acceptance takes place through an express acceptance message or dispatch confirmation.

This sequence must be revised if payment collection, a payment method, or the actual checkout creates acceptance at an earlier stage. A store cannot rely on this paragraph to contradict the acceptance it has already communicated. If an offer cannot be accepted, any payment collected for that unaccepted order must be returned promptly.

4. Prices and Payment

The checkout must show the total payable price, including applicable taxes and any properly disclosed additional charges, before you commit to pay. Standard shipping is free on all orders to accepted destinations. Available payment methods and their relevant conditions are those displayed before order submission.

A listed price error does not grant an unlimited right to change the price of an accepted contract. Any proposed correction or cancellation must follow the agreement and applicable law. You will not be required by these terms to accept an undisclosed increase.

5. Product Descriptions and Availability

Review the relevant description and selected size, colour, quantity, or other option. Images may be affected by screen settings, but this does not permit the supply of materially different or non-conforming goods. If an item is unavailable, we will communicate the issue and seek a lawful resolution; a materially different substitute requires your agreement.

6. Delivery

The default delivery estimate is 15–20 calendar days from order confirmation, including normal processing and transit. The Shipping Policy explains delivery arrangements. Estimates do not remove remedies for delay or non-delivery, and the use of a carrier does not transfer the seller's contractual responsibilities to the customer.

7. Withdrawal and Defects

Eligible consumers have statutory withdrawal rights as explained in the Return and Refund Policy. The final documentation must include a complete withdrawal notice and model form. Claims for defective goods are separate from change-of-mind withdrawal and remain subject to applicable statutory rules.

8. Use of the Website

Do not interfere with the operation of the store, attempt unauthorised access, distribute malicious software, or submit unlawful material. Any restriction of access must be proportionate and must not be used to avoid fulfilling an existing contract, refund obligation, or statutory customer request.

Website content may be protected by intellectual-property law. These terms do not restrict copying or other uses permitted by law. Where third-party content or links appear, rights and responsibilities are determined by the applicable law and facts.

9. Responsibility

This draft does not impose a blanket “as is” disclaimer, exclude statutory product remedies, or cap every claim at the purchase price. Liability is determined by applicable law. A delivery interruption or technical outage does not by itself extinguish an existing refund or performance obligation.

10. Law, Complaints and Changes

German law is proposed to govern purchases, without depriving consumers of mandatory protections applicable in their country of habitual residence where those protections cannot lawfully be excluded. No exclusive German-court requirement is imposed on consumers by this draft.

Send complaints to info@alloyapparela.shop. The final terms must state the merchant's verified consumer-dispute-resolution position wherever required. New versions apply prospectively and do not unilaterally rewrite existing orders.